privacy policy

PRIVACY POLICY

The following privacy policy (“Privacy Policy”) governs the manner in which KEX Courier, and its bodies corporate and affiliates (collectively “KEX”) collect, use, maintain and disclose personal information and explains how you can access your own personal information. This Privacy Policy applies to personal information we collect on this KEX Courier website (the “Website”) and should be read in conjunction with the Website Terms of Use.

Where this Privacy Policy refers to "we", "us" and "our" we mean KEX Courier and where this Privacy Policy refers to "you" and "your" we mean the user of the Website.

  • 1. Information collected about visitors to the kexcouriers web site:

    The kexcouriers web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the kexcouriers website), type of Internet browser, and visitor's IP address.

  • 2. Personal Information collected on the kexcouriers website:

    Several areas of the kexcouriers website ask for personal information. They include the username registration, features of managing the user account of the users and registration pages for various online services offered by kexcouriers on the kexcouriers website. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, the user’s name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop DTDC’s services, to provide users access to various DTDC’s internet-based information and product services, and to bill users for those services if users elect to use them.

  • 3. Fraudulent Email Alert:

    You may be receiving reports of fraudulent emails with the subject lines "Shipping Conformation," "Verify Info," Promotion gifts and cheques" "Some important information is missing" and "Please fulfill the documents attached to verify your identity." The fraudulent email may have an attached file that may contain a virus or other malware.

    If you receive a message matching this description below, do not open the email or click on the attachment. Delete the email immediately or forward it to the corporate IT team & Vigilance team.

    KEX couriers does not request, via unsolicited mail or e-mail, payment or personal information in return for goods in transit or in kexcouriers custody. If the fraudulent e-mail resulted in financial loss you should contact your banking institution immediately through the appropriate channels. kexcouriers is not responsible for any charges or costs incurred as a result of unauthorized or fraudulent activity that abuses the kexcouriers name, service marks and logos.